You’re NOT Listening!

What we have here is a failure to communicate. (Strother Martin in “Cool Hand Luke” 1967)
Communication is a two-way process. That doesn’t mean that both parties have to speak. It simply means that there must be a message given and a message received.
EFFECTIVE communication occurs when the message received is the same as the message given.
How often does that fail to occur in your daily experience?

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